Shipping, cancellation, returns, refunds & exchange policy
All physical items are shipped within 3 business days of purchase.
Returns and refunds
- Physical items purchased online can be returned via post for a refund.
- A refund will be issued if the item is received back within 30 days of the date of purchase.
- All items must be returned in their original condition and packaging.
- Returns received more than 30 days after the purchase date will not be accepted.
- In order for your return to be processed, you must send items to the return address indicated on the original shipping package.
- Shipping and handling on returned merchandise is non-refundable.
- You will be refunded on the original purchase approximately two weeks after the return has been processed.
- You will be refunded only to the original method of payment. If the original method of payment is not available, your refund will not be processed.
- Items cannot be exchanged.
- You may cancel your order and receive a 100% refund if your cancellation notice is received before the items has been shipped.